Elite estate management, property monitoring, and absentee homeowner concierge services by Sort Theory.

Luxury Property Concierge

We watch over your luxury second home while you are away and get it perfectly ready for your return.Serving homeowners across Park City and Deer Valley, our confidential stewardship provides absolute peace of mind.

  • Away-From-Home Care: We handle routine property checks, mail/package management, and vendor supervision while you are away.

  • Pre-Arrival Readiness: We handle detailed house walkthroughs, full grocery stocking, and styling adjustments before you arrive.

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Rates

  • Standard Rate

    • $55 per hour, per assistant

    • 4-hour minimum booking per session, per assistant

    • Travel & Errand Pricing

      • Standard Commute: Free travel within a 15-mile radius (30-mile roundtrip). Distances exceeding this boundary are billed at $0.76 per mile per assistant.

      • On-the-Job Errands: Driving done during an active session (such as product shopping or donation drop-offs) is billed at our standard hourly rate.

      • Errand Mileage: All miles accumulated while executing active, on-the-job errands are billed at $0.76 per mile.

  • Daily Minimum

    • 4-hour minimum booking per session, per assistant

    • Short-Duration Tasks: Tasks under 4 hours (including shopping/errands) are billed at the standard 4-hour minimum per assistant.

    Daily Travel & Errand Fees

    • No fee for locations within a 15-mile radius (one-way). Any travel distance exceeding a 30-mile roundtrip is billed at $0.76/mile per assistant.

    • On-the-Job Errands: Active session driving is billed at our standard hourly assistant rate.

    • Errand Mileage: All miles accumulated during active on-the-job errands are billed at $0.76/mile.

    Direct Billing & Expense Management

    • Payment & Procurement Tracking: To ensure seamless logistics, all household purchases, errands, third-party vendor fees, and activity bookings made on your behalf will be managed using one of the following two pre-approved options:

      • Option A (Card on File): Clients provide a primary credit card to be securely kept on file. This card will be authorized and charged directly for all real-time purchases, material sourcing, vendor deposits, and specialized errand costs.

      • Option B (Prepaid Expense Deposit): Client funds a designated upfront prepaid expense deposit before project work or shopping begins. Sort Theory will draw down from this prepaid fund to cover physical organizing supplies, courier surcharges, or vendor fees, providing an itemized receipt log on your final billing invoice. Any unused funds will be fully refunded upon project completion.

    Payment Terms

    • On-demand billing invoices are issued at the end of each day of service and are due immediately upon receipt, unless another agreement is specified.

    Cancellation Policy

    • We require a minimum of 72 hours written notice via email for all cancellations.

    • Late Cancellation & Rescheduling: Cancellations or schedule changes made with less than 72 hours’ notice will incur a penalty fee equal to 50% of the total project estimate or the 4-hour minimum ($260), whichever is greater.

      • Note: In the rare event that we must reschedule your session, we promise to provide a minimum of 72 hours' notice, except in cases of sudden illness or unsafe winter driving conditions/canyon closures. If we must reschedule inside this window, you will receive priority booking for our next available date.

FAQS

  • What is Included in Luxury Property Concierge Services?

    We begin every engagement by discussing your specific property management goals and home care concerns. From there, we design a completely customized estate maintenance plan and service schedule tailored around your property's unique footprints and occupancy cycles.

    To ensure your investment is always guest-ready and running in flawless showroom condition, we group our property stewardship and concierge services into four core pillars:

    Trusted Keyholder & Vendor Oversight

    • Authorized Entry Coordination: Serving as your trusted local primary contact to physically grant property access to your authorized housekeepers, landscaping crews, and specialty technicians.

    • On-Site Vendor Oversight: Monitoring external service providers while they are on your property and ensuring your home is securely locked down upon their departure.

    • Contractor & Utility Escorting: Meeting local utility providers or repair technicians on-site, eliminating the need for you to coordinate arrival windows.

    General Property Walkthroughs

    • Routine Visual Check-Ins: Conducting general, high-level walk-throughs of home interiors and exteriors to ensure the property remains secure, orderly, and undisturbed while you are away.

    • Mail, Package & High-Value Deliveries: Collecting mail, forwarding essential documents, and securely accepting high-value packages inside the residence so they are never left exposed on the porch.

    Pre-Arrival Provisioning & Fridge Stocking

    • Premium Grocery Procurement: Sourcing your preferred groceries, beverages, and custom items right before you arrive.

    • Essential Household Provisions: Restocking everyday home essentials, toiletries, luxury linens, pantry staples, and firewood.

    • Climate & Lighting Tuning: Adjusting your home’s smart heating or cooling systems and lighting presets to ensure your physical arrival is immediately warm and welcoming.

    Interior Styling & Showroom Staging

    • Showroom Condition Resets: Performing a complete interior aesthetic walkthrough between stays to ensure towels are fresh, counters are staged, and surfaces are flawless.

    • Bespoke Decorative Layouts: Creatively unboxing, setting up, and styling your existing interior decor pieces, high-end accents, and fresh botanicals.

    • Seasonal Home Preparation: Providing visual refreshes and design touches to prepare your home for the shifting mountain climates and seasonal entertainment needs.

  • At Sort Theory, we recognize that managing your lifestyle and estate requires an exceptional level of trust. We treat your personal information, home security data, and privacy with the absolute highest level of integrity.

    • Secure Access Protocols: Your house keys, gate codes, garage clickers, and alarm system credentials are kept strictly confidential and are never shared with third-party vendors or unauthorized personnel.

    • Absolute Discretion & Privacy: We maintain a firm commitment to client anonymity. Whether you are a high-profile executive, a private family, or navigating a sensitive life transition, all household operational logistics, schedules, and personal records remain entirely private. We are happy to sign custom Non-Disclosure Agreements (NDAs) prior to initiating service.

  • How We Handle Urgent Requests

    Quick response times:

    • We review all urgent inquiries during standard business hours.

    Flexible staff shifting

    • Whenever possible we will reallocate internal resources to tackle your time-sensitive tasks.

    Open communication

    • If a request is impossible due to tight constraints, we tell you immediately.

  • Yes, we maintain clear boundaries to ensure safety, legal compliance, and quality service.

    While we are exceptionally versatile, we do not handle tasks that require specialized professional licensing, present safety hazards, or involve specialized manual labor.

    What We Do Not Handle

    Licensed Professional Services

    • We do not provide specialized legal, financial, or medical advice.

    Heavy Labor and Hazardous Tasks

    • We do not handle heavy lifting, moving, industrial cleaning, or hazardous materials.

    Specialized Trades and Maintenance

    • We do not perform professional construction, home repairs, or specialized trade work.

    Illegal Activities

    • We strictly decline any requests that violate local laws or safety regulations.

  • Remote and On-Site Assistance

    We offer both remote and on-site support depending entirely on your business or lifestyle needs.

  • Park City & Summit County, UT

    • The Colony, Deer Valley, Deer Crest, Promontory, Glenwild, Empire Pass, Jeremy Ranch, Pinebrook, Old Town, Silver Springs, Sun Peak, Tuhaye, Kimball Junction, Canyons Village, Park Meadows, Thaynes Canyon, and Hideout. 

    Heber Valley & Kamas, UT


    • Red Ledges, Turnberry Woods, The Reserve at Midway, High Star Ranch, Heber City, Midway, and Kamas.

    Salt Lake Valley, UT


    • Federal Heights, Yalecrest, The Avenues, Holladay, Draper, Corner Canyon, Cottonwood Heights, Wasatch Hollow, Bonneville Hills, Sugar House, Millcreek, Sandy,  and Salt Lake City.


    Don't see your neighborhood listed? Contact us to see if we service your area!